At Yopaza, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.yopaza.com and interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, shipping address, phone number, and payment information when you make a purchase or subscribe to our newsletter.
- Usage Data: information about how you use our website, including IP address, browser type, pages visited, and time spent on our site.
- Cookies and Tracking Technologies: used to enhance your browsing experience (see Section 5).
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order updates and delivery information
- Respond to inquiries and customer service requests
- Provide personalized content and recommendations
- Improve website performance and user experience
- Send promotional offers or newsletters (only if subscribed)
3. Sharing Your Information
We never sell your personal data. We may share your information with trusted third parties only when necessary, including:
- Payment processors (e.g., Stripe, PayPal)
- Delivery services
- Marketing and analytics providers (e.g., Google Analytics, Meta)
- Legal authorities (only if required by law)
4. Data Security
We implement reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no system is 100% secure.
5. Cookies
We use cookies and similar technologies to:
- Remember your preferences
- Track website usage
- Offer personalized experiences
You can choose to disable cookies through your browser settings, though some site functionality may be affected.
6. Your Rights
Depending on your location (e.g., EU/EEA or California), you may have rights to:
- Access your personal data
- Request correction or deletion
- Opt out of marketing emails
- Withdraw consent at any time
To make a request, please contact us at hello@yopaza.com.
7. GDPR Consent
If you are located in the European Union (EU) or European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). By using our website and voluntarily providing your personal data, you explicitly consent to the collection, processing, and storage of your data as described in this Privacy Policy.
We will:
- Display a cookie banner to obtain your explicit consent before using any non-essential cookies (e.g., analytics, marketing).
- Offer clear opt-in checkboxes for newsletter subscriptions and other data collection forms.
- Respect your right to withdraw consent at any time.
To withdraw consent or exercise your GDPR rights, please contact us at hello@yopaza.com.
8. Children’s Privacy
We do not knowingly collect or solicit data from children under 13. If you believe we have collected such data, please contact us for immediate removal.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with the updated effective date. Your continued use of the site means you accept any updates.
10. Contact Us
If you have any questions about this policy, please contact us:
Yopaza Team
📧 Email: hello@yopaza.com
🌐 Website: www.yopaza.com